Policies

Cards

You buy the exact scanned card shown. Reference images are for identification only. Condition is our honest opinion; please check the images before buying.

Delivery

We deliver to UK addresses. The service and price are shown before payment. Delivery times are estimates. We will deliver within 30 days unless we agree otherwise.

Returns and refunds

To change your mind, email us within 14 days of delivery and return the card within the next 14 days. You pay return postage and must protect the card. We refund the card and standard delivery within 14 days of receiving it back.

If a card is wrong, damaged or not as described, contact us. We will put it right and cover reasonable return postage. Your legal rights are not affected.

Privacy and cookies

We use your details only to run the shop, take payment, deliver orders, answer you and meet legal duties. We share only what is needed with services such as Stripe and delivery providers. We do not sell your data.

We use essential cookies for security, baskets and pick lists. We do not use advertising cookies. You can ask to see, correct or delete your data by emailing us.

Terms

Prices are in pounds and include any tax due. Delivery is shown before payment. Your order is accepted when payment is confirmed. If stock or pricing is wrong, we may cancel and give a full refund.

You must be 18 or have an adult's permission to order. Scottish law applies, without taking away any consumer rights you have where you live.

Contact

Questions, cancellations, returns or complaints: cs@tld.scot. Include your order number when you have one.

The Lucky Duck is independent and is not affiliated with Nintendo, The Pokémon Company or their licensors.